Guidelines for Customer Provided Announcements

Guidelines for Customer Provided Announcements

In the event that customers wish to provide their own productions to play as overhead announcements; they must meet certain quality requirements in order to sound good when integrated into our music or message streams.


File Specifications


  • WAV or high-res MP3 (minimum 192 Kbps bitrate for MP3

  • 44.1 or 48kHz sample rate

  • 16 or 24-bit

  • Mono


Please understand that no matter how good a customer’s productions might be, or how fantastic they might sound on your computer speakers, it is extremely important that they translate well as overhead announcements. To maintain our quality standards, we must always open customer-provided productions in our sound editing software and apply one or more post production filters to ensure proper playback quality.